Shipping Policy

Processing time

Orders are processed within 1–3 business days. You will receive a confirmation email when you order, and a second email with tracking details once your order ships.

Delivery time

We ship Australia-wide. Most orders arrive within 7–17 business days after dispatch. Delivery times can vary with your location (regional and remote areas may take a little longer) and during busy periods.

Shipping cost

Shipping is calculated and shown at checkout before you pay — there are no hidden charges.

Tracking

Every order includes tracking. Use the tracking link in your shipping email, or see our Track Your Order page.

Please note

• Make sure your delivery address is complete and correct at checkout — we cannot reroute parcels once they have shipped.
• If your order has not arrived within 20 business days of dispatch, contact us at admin@crystalfashion.au and we will look into it for you.