Track Your Order

Tracking your Crystal Fashion order is easy:

1. When your order ships (within 1–3 business days), we email you a tracking number and link.
2. Click the link in that email to see live delivery updates from the carrier.
3. No email? Check your spam/promotions folder first — then contact us and we will resend your tracking details.

You can also paste your tracking number into a universal tracker such as 17track.net to follow your parcel.

How long should it take?

Most orders arrive within 7–17 business days of dispatch. Tracking can take a few days to show its first update — this is normal.

Still waiting?

If it has been more than 20 business days since dispatch, email us at admin@crystalfashion.au with your order number and we will investigate for you.